Personal information we may typically collect includes your name, postal address, email address, telephone number, IP address and, in relation to purchases you may make, your credit card information. Our objective is to inform you before or at the time of collection what information we will collect and why and how we will use it. If we require additional specific personal information from you, we will use reasonable commercial efforts to inform you at the time of collection about the information we need to collect, the purposes for which it is being collected and how the information will be used, so that you can make an informed decision about whether to provide it. When you email or write to us, you may provide us with your name, contact details, and other personal information in your message.
You may provide us with personal information when you telephone or email us to request technical assistance with our products or information that you would like to receive about them. From time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that you told us you were interested in receiving. When responding to one of these campaigns, you may provide us with personal information. From time to time we may conduct surveys in respect of our products and services. Participation in our surveys is optional. However, if you respond to one of our surveys, you may provide us with personal information about you. Unless you otherwise consent, we will only use this information to determine the types of offers, products or services that may be of interest to you and to operate and improve our product and services offerings.
We may use your personal information to send you newsletters that provide you with articles and information that we believe may be of interest to you. It is important for us to receive feedback from our customers about our products and any features they would like to see in future products. As such, we may use your personal information to contact you about our products and to inform you of upgrades, promotions and new products that may be of interest to you. We may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and enhance users’ experience of the Site by identifying customer preferences and purchasing trends that we may use for marketing purposes and in respect of operations and development.