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Read more about the shutdown of AIM and what it means for you. As of December 15, 2017, AOL Instant Messenger products and services have been shut down and no longer work. Online help chat Subscriptions were not affected.

We know there are so many loyal fans who have used AIM for decades, and we loved working and building the first chat app of its kind since 1997. Our focus will always be on providing the kind of innovative experiences consumers want. We’re more excited than ever to focus on building the next generation of iconic brands and life-changing products. What product has replaced AIM? There isn’t currently a replacement product available for AIM. If you are interested in group chatting with AOL buddies, we still have chat rooms available on AOL Desktop Gold. AOL Desktop Gold is our premium desktop software experience, with easy to use functionality and the familiar design you know and love, plus enhanced speed and security.

Or you can login to your email account with our premium desktop software, AOL Desktop Gold. If you have an AOL Advantage plan subscription, AOL Desktop Gold is already included in your membership. All AIM features in AOL Mail are unavailable. Your data associated with AIM has been deleted as of December 15, 2017. Where can I view my saved images and files?

If you saved your images and files prior to December 15, 2017, you will need to locate them on your computer where you designated them to be saved. Where can I view my saved chat history? If you saved your chat history prior to the AIM shutdown on December 15, 2017, follow the steps below to view your saved versions of AIM. Your chat logs will not be saved for the contacts that you selected the ‘Go off the record’ option. Your chat logs were not saved for any contacts you selected the ‘Go off record’ option for. Follow the steps below to locate your AIM Chat Log. Click in the search box located in the bottom left corner of your screen, next to the Start button.