Are you looking for a live chat support software? Go to the Showcase live chat sites archives.
Commerce websites abandon their shopping carts without checking out? People like their questions to be answered instantly, and any uncertainty with their purchase can result in losing the sale. You can add survey forms before and after a live chat session, so you can evaluate how your support team is doing. During your off-hours your users can also conveniently send a support ticket directly from live chat. This will save you time since you won’t have to enter customer details manually into your other systems. It loads extremely fast, works on all devices, and offers a much better user experience than most other live chat software.
Each plan comes with a 30 day free trial. Olark is a popular live chat solution for online businesses. There are third party mobile apps which allow you to connect to Olark chat from almost any iOS or Android device, so you can chat with customers on the go. Olark has different plans for businesses of all sizes.
Apart from adding the live chat feature to your site, Zopim also provides useful tools like user analytics, chat logs, and email transcripts. You can also easily customize the chat widget to match your website’s theme. Zopim comes with native apps for iOS and Android devices. Zopim offers a free plan which allows only one active chat at a time and limited features. 14 per month per agent.
Comm100’s Live Chat solution is a simpler and faster live chat service for small businesses. They offer all the basic live chat features with integrations to third-party services like Salesforce, Google Analytics, and a few more. 29 per agent per month. They offer integrations with popular CRMs, a call back request feature, automated chat invitations, and customizable chat widgets to match your site. The chat rooms are public and any registered user with the chatroom URL can access the room, so this may not be an ideal solution if your customers want to chat privately.